A Dependable Partner for Healthcare Providers
Our Promise
- Tailored communication to suit your preference (phone, email, fax, Mediprocity)
- Repackaging within 24 hours when medication changes occur
- Expanded hours (Mon.-Thurs. 8:00 AM-8:00 PM, Fri. 8:00 AM-5:00 PM, Sat. 9:00 AM -1:00 PM)
Tailored for Healthcare Providers
Customizable Medication Packaging
Concierge-Level Support
Cutting Edge Digital Tools
Easy Integration
Education, Training & Compliance Support
We provide hands-on training for nurses and staff, along with quality checks and documentation support that help you stay confident during audits and surveys.
“I think the best thing is the coordinated delivery and the responsiveness of the pharmacists when things get “wonky as they sometimes do — that makes life immensely easier.”
Frequently Asked Questions - For Providers
We specialize in packaged medication fulfillment and delivery using the Medicine-On-Time system, a color-coded multi-dose bubble pack. We also provide single dose bubble packs and traditional bottles. Finally, we provide an array of clinical pharmacy services such as vaccine, medication therapy management, and full-service care/ case coordination with the clinical teams for our sites.
There are no fees. We provide free delivery to each facility once a day and no charge for packaging.
Horizon Pharmacy accepts all major insurances, Medicaid, Medicare part D, Medicare part B and most commercial insurances. In a rare instance that we are not contracted with an insurance company, then we would do our best to contract with them in a timely manner.
You will be given the names of three team members who will be intricately involved with your team. In addition, at any point, you can always ask for the Pharmacy Manager, Justin, or the VP of Compliance & Strategy, Megan.
Reach out to your three contacts to discuss the change. If the provider needs to be contacted, then the Pharmacy will address it. We ask that you hold a 1-day dose, and the pack will be returned to you the next day. We will let you know when our driver will be by to pick up the patient’s pack.
Yes, we can change the type of packaging at any time. For example, changing from single dose to multidose packaging or from weekly to monthly packaging. Unless there is an emergency, whenever the change is requested, the packaging change will take place at the start of the patient’s next cycle.
If a prescription requires authorization for a medication, then the pharmacy will reach out to the providers. We utilize a prior authorization system called Cover My Meds. We will contact your facility once the prior authorization has been initiated. If a prescription is not covered or a high cost, our pharmacy will contact your facility’s and will be provided the out-of-pocket cost. The facility and patient can then decide to authorize the fill or ask that the provider be contacted for a different option, if available.
Invoices are printed monthly on the 1st of every Month. It lists all the copays from the previous month. If there are no charges an invoice is not printed. This invoice is delivered to your facility and directly to the patient or their representative.
Ready to simplify medication management?
Why Providers Choose Horizon
- Dependability, Accuracy, & Reliability On-time delivery, every day, when you need it
- Sharing the Burden We handle the details so nurses and managers can focus on care
- Mission with Meaning Every dollar reinvests in Rhode Island's behavioral Health System
Trusted Across Rhode Island
“I think the best thing is the coordinated delivery and the responsiveness of the pharmacists when things get 'wonky' as they sometimes do-- that makes life immensely easier”
Marissa Ruff, MS
Vice President, Seven Hills Rhode Island